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FAQ

  1. Where is Disneyland located?
  2. You will find the theme park in Anaheim, CA USA. The exact street address is 1313 Disneyland Dr.

  3. Which are the main theme parks at Disneyland California?
  4. The Disneyland Resort boasts two premier theme parks—Disneyland Park and Disney California Adventure Park—each featuring its distinct attractions, shows, and dining experiences.

  5. What are the park hours, and do they vary throughout the week?
  6. The park hours at Disneyland can vary throughout the week and are subject to change, although they are typically open from 8:00 AM to 10:00 PM. It's advisable to check the official Disneyland Resort website or the Disneyland Mobile App for the most up-to-date and accurate information on park hours, as they may be influenced by factors such as special events, holidays, or maintenance schedules.

  7. How can I purchase tickets for Disneyland California?
  8. Purchase your Disneyland California discount tickets through FunEx to get the best discounted rates! You may call us daily at 949-367-1900 from 5AM to 11PM Pacific Time for any questions.

  9. How much does parking cost at Disneyland California?
  10. Upon arriving at the Disneyland Resort, follow the signs to one of the three convenient parking facilities: Mickey & Friends Parking Structure, Pixar Pals Parking Structure, or Toy Story Parking Area, all in close proximity to both theme parks. For those seeking enhanced convenience, Preferred Parking spaces are available at all three locations.

    The Tram service at the Disneyland Resort transports guests from the Mickey & Friends and Pixar Pals parking structures to the Main Entrance Esplanade, conveniently situated between Disneyland Park and Disney California Adventure Park.

    **Parking rates vary per vehicle type. We recommend checking the official site for up-to date pricing.

  11. Can my child enter Disneyland Park or Disney California Adventure Park without an adult? Guests under 14 years old must be accompanied by an individual aged 14 or older to access Disneyland Park and Disney California Adventure Park.

  12. Are there any special events or festivals held at Disneyland throughout the year?
  13. Yes, there are many incredible events to look out for! The park has events and festivals for almost every special holiday on your calendar. Watch out for New Year's Eve fireworks, Chinese New Year parades, Valentine's Day celebrations, Mardi Gras, Halloween events, Holiday events during the Christmas season, and many other surprising shows throughout the year!

  14. What are the best times to visit Disneyland to avoid crowds?
  15. Disneyland experiences its lowest crowd levels in the early part of the year, particularly from late January through February, before Spring Break season. Additionally, lower attendance periods can be found in late April (excluding Easter), as well as select times in August, September, and November.

  16. How many days should I plan for a visit to fully experience Disneyland?
  17. If you want to enjoy all the best rides, shows, and evening events at both Disneyland and California Adventure, go for a 3-day ticket. And if you add park hopping, it gives you more flexibility to move between the parks.

  18. What is the Disney Genie+ system, and how does it work?
  19. Genie+ serves as a paid add-on to the free Genie service, providing guests with seamless Lightning Lane access (which lets you bypass queues) to popular attractions and shows. The cost of Genie+ varies based on factors like the specific park, the day of the week, and the volume of park traffic on your reserved date.

  20. Are there any height requirements for the rides at Disneyland?
  21. The minimum height needed for some rides is 32 inches. The most exciting part is when a guest reaches 40 inches tall! At this height, they can enjoy ten different attractions in both parks. A few rides have height requirements between 42 and 48 inches. To check the height requirements, you can use the Disneyland Mobile App. Just go to the map, tap on the attraction, and you'll see the ride details.

  22. What dining options are available at Disneyland, and how can I make reservations?
  23. Elevate your dining experience at the Disneyland Resort by securing reservations up to 60 days in advance at exclusive restaurants. With limited spots available, it's highly recommended to ensure you don't miss out on these culinary delights.

    Unlock the magic of exceptional dining by conveniently making your reservations online. Plan ahead and savor every moment of your visit with their delicious dining options.

  24. Can I bring outside food and drinks into the parks?
  25. Visitors are permitted to bring external food and nonalcoholic beverages into the parks for personal consumption, as long as they are not in glass containers, do not need heating, reheating, processing, or refrigeration, and do not emit strong odors. Please notify a Security Cast Member about any food items upon entering the park.

  26. Is there a dress code for visitors at Disneyland?
  27. Embrace the relaxed, family-friendly atmosphere of the parks by opting for comfortable attire and comfortable walking shoes. Explore their Pre-Arrival rules to ensure you're ready for a memorable and enjoyable trip!

    • Costumes are not permitted for Guests aged 14 and older.
    • Masks, unless for medical purposes, cannot be worn by Guests aged 14 and older.
    • Avoid clothing with objectionable material, including explicit language or graphics.
    • Steer clear of excessively torn or loose-fitting clothing that may pose a trip hazard.
    • Dress modestly to maintain a family-friendly environment.
    • Clothing with multiple layers may be subject to entry searches.
    • Visible tattoos with inappropriate content are discouraged.
    • Guests are required to wear shoes at all times.
  28. What transportation options are available within Disneyland?
  29. Experience a variety of transportation options at the Disneyland Resort, starting with the Disneyland Railroad which provides a charming and efficient way to explore the park with trains arriving every 5 to 10 minutes.

    The vintage vehicles on Main Street, U.S.A., including the beloved 2-story Omnibus, offer a delightful ride from one end to the other. In Disney California Adventure Park, the Red Car Trolley provides a scenic journey from the park's entrance to Hollywood Land with stops at key locations.

    For those seeking assistance, Electric Conveyance Vehicles (ECVs) and wheelchairs are available at the Stroller Rentals building, located to the right of the Disneyland Park Main Entrance.

  30. Are there any special accommodations for guests with disabilities?
  31. Absolutely, Disneyland is committed to ensuring a magical experience for all guests, including those with disabilities. The park provides a range of special accommodations, including accessible attractions, wheelchair rentals, and assistance for guests with mobility challenges. Additionally, Disneyland offers the Disability Access Service (DAS), allowing guests with disabilities to schedule access to attractions and reduce wait times. Service animals are also welcome in many areas throughout the park. For further details or to plan ahead, guests can contact Disneyland Guest Services or visit the official Disneyland website for comprehensive information on disability services and accessibility features.

  32. Are strollers allowed inside the parks, and can I rent one on-site?
  33. Absolutely, renting strollers at Disneyland is a convenient option for your visit. You have the flexibility to rent a stroller for use within any of the Disneyland theme parks. Alternatively, you can opt for a stroller rental for the entire duration of your stay through a Disney featured provider, allowing you the freedom to use it anywhere, including outside the theme parks.

  34. What is the Rider Switch service, and how can it benefit my family?
  35. Rider Switch is a convenient service provided for guests who:

    • Don't meet boarding requirements.
    • Have a service animal that cannot board the attraction or wait in a provided kennel.
    • Cannot wait in the queue's duration and need another party member to wait on their behalf.

    With Rider Switch, supervising guests (aged 14 or older) can wait with those who aren't riding due to the reasons mentioned above. This allows the supervising guests to experience the attraction without waiting in line again. Rider Switch is available at all attractions in both Disneyland Park and Disney California Adventure Park.

  36. Can I use my own wheelchair or mobility device in the parks?
  37. Yes, guests are welcome to bring and use their personal ECVs and wheelchairs throughout the Disneyland Resort. If guests require ECVs and/or wheelchairs, please note that reservations are not possible, so it's advisable to arrive early, as a limited number of these mobility aids are offered on a first-come, first-served basis.

  38. Are there character meet-and-greet opportunities at Disneyland?
  39. Discover Disney Characters scattered across Disneyland Park and Disney California Adventure Park. Easily find the whereabouts of Disney Characters by downloading the official Disneyland Mobile App and navigating to the Characters tab.

  40. What are the park hopper options, and how do they work?
  41. With a valid Park Hopper ticket, you can make a park reservation to enjoy both parks on the same day, depending on the availability of each park for your selected date.

  42. Are there childcare facilities or services available for parents with young children?
  43. Providing more than just privacy, the fully staffed Baby Care Centers are a haven for parents with infants and toddlers. These centers include a nursing room with chairs, a changing room with tables, toddler-size toilets for guests under 42 inches tall, a feeding area with highchairs, and a kitchen equipped with a sink, bottle warmers, and a microwave (select use only). Additionally, a vending machine offers essential items like formula, baby food, juice, diapers, wipes, sunscreen, pacifiers, and over-the-counter medication—all conveniently available for purchase with a credit card.

    Located at the end of Main Street, U.S.A., next to First Aid in Disneyland Park, and next to Ghirardelli Soda Fountain and Chocolate Shop across from The Bakery Tour in Pacific Wharf in Disney California Adventure Park, these Baby Care Centers ensure parents have the support they need. For changing stations, beyond Baby Care Centers, they can be found in most restrooms throughout the Disneyland Resort.

  44. Can I celebrate special occasions such as birthdays at Disneyland?
  45. Absolutely! Disneyland is a fantastic place to celebrate special occasions, including birthdays. The park offers a range of celebratory experiences, from character meet-and-greets to special dining options and even personalized celebrations. Whether you're looking for a themed birthday treat or a birthday button, Disneyland provides various ways to make your special day truly magical. Be sure to check with Guest Services or look into special celebration packages to enhance your birthday experience at the Happiest Place on Earth!

  46. How does the Disney Photopass system work, and is it worth it?
  47. Capturing magical moments with Disney PhotoPass is a breeze! Simply find a Disney PhotoPass Photographer throughout Disneyland Park and Disney California Adventure Park, often in iconic spots like Sleeping Beauty Castle or the entrance to Cars Land. Smile for the camera, and after the photo session, link your pictures to the Disneyland Mobile App in three easy ways: using a physical PhotoPass card, scanning a barcode in the app, or effortlessly with MagicBand+. To view your memories, head to the "Photos" section on the app. It's that simple and delightful!

  48. Are there any age restrictions for specific attractions?
  49. The attractions at Disneyland do not have age restrictions!

  50. How far in advance should I book my accommodations at Disneyland?
  51. Your Disneyland California discount tickets will be sent to you right after your purchase, but as reservations are required prior to coming to the park, we suggest to have everything ready up to 120 days in advance of your visit, especially during the peak season.

  52. Is there a lost and found service at Disneyland, and if so, how can I retrieve lost items?
  53. The Lost and Found facility for the entire Disneyland Resort is located to the left of the Main Entrance to Disneyland Park.

    Upon reporting a lost or unclaimed item, you will receive an email notification from Chargerback containing your lost item report number. Chargerback will share the information from your report with the Disneyland Resort, facilitating the search for your item and its return to you if found. Periodic updates about the status of your search will also be provided via email by Chargerback.

  54. What can my family expect to find at Disney California Adventure Park?
  55. At Disney California Adventure Park, your family can anticipate discovering a wealth of entertainment, from thrilling attractions and live shows to diverse shopping and dining experiences. The park is divided into 7 uniquely themed lands: Buena Vista Street, Hollywood Land, Cars Land, Pacific Wharf, Pixar Pier, Paradise Gardens Park, and Grizzly Peak. Each land promises its own immersive adventure for a memorable visit.

  56. Is Character Dining offered at the Disneyland Resort?
  57. Absolutely. Experience enchanting Character Dining at various restaurants throughout the Disneyland Resort, spanning Disneyland Park, Disney California Adventure Park, and the Disneyland Hotel. Given the popularity of Character Dining, we strongly recommend making advanced reservations.

  58. Is foreign currency exchange available at the Disneyland Resort?
  59. Yes, City Hall in Disneyland Park, the Chamber of Commerce in Disney California Adventure Park, and the Front Desks at Disneyland Resort Hotels provide foreign currency exchange services. Additionally, 24-hour self-service ATMs throughout the Disneyland Resort allow guests to withdraw United States dollars from their bank accounts.

  60. Are lockers available?
  61. Yes. Lockers can be rented per day at Disneyland Park, Disney California Adventure Park, and in the Esplanade between the parks. Please note that lockers inside Disneyland Park and Disney California Adventure Park are subject to park operating hours.

  62. How does rain and inclement weather impact the availability of attractions and entertainment at the Disneyland Resort?
  63. In the event of inclement weather during your Disneyland Resort visit, most attractions and indoor shows will continue to operate seamlessly. However, for the safety and comfort of their valued guests and cast members, some outdoor attractions may experience temporary closures until the inclement weather passes.

  64. Are there smoking areas in the parks?
  65. For the comfort of all guests, smoking is not permitted in the theme parks and hotels of the Disneyland Resort, the Esplanade between the parks or the Downtown Disney District.